Program Coordinator

Oxford United In The Community

Oxford, United Kingdom

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Oxford United in the Community are currently seeking a Program Coordinator.

Job Role Summary

Job TitleProgram Coordinator
LocationOxford, United Kingdom, Europe
FunctionEducation & CommunityCommunity Development
Employment TermsPermanent, Full Time
Closing DateClosing date and time for applications passed

Job Role Details

Oxford United in the Community

Job Title- Program Coordinator (This role is subject to an enhanced DBS check)
Salary- £21,000
Contract- Permanent
Hours- 40 hours a week, and attendance at men's first team fixtures
Location- Oxford
Responsible to- Head of Operations
Line reports- None

This is an exciting opportunity for someone who knows and understands the power of football to engage and inspire communities. Oxford United in the Community uses football both on and off the pitch to engage and inspire children and young people in Oxfordshire, and to help them improve their health, engage with education and gain access to the best opportunities in

At a time when the charity is looking to strengthen and build its reach, you can help in that endeavour by ensuring that our programmes run smoothly and are of the highest possible quality.

With a view to securing financial sustainability the charity is currently developing a business plan around its trading subsidiary, with the support of a leading business coach and consultant. You will have the opportunity to work with the team to influence and implement that plan, and develop sales across
holiday courses, development centres, after-school clubs and so on.

The Program Coordinator will:

report to and work with the Head of Operations and hold coaching staff accountable in ensuring that programmes run to a consistently high standard, within budget, and that objectives are met on time;

report to and work with the Head of Operations in resolving problems as they arise;
oversee the booking of coaches and venues, produce and publish rotas, and ensure the provision and quality of kit, equipment and other resources;

hold coaching staff accountable and oversee the execution of the continual professional development programme across the coaching workforce;

answer queries and monitor customer satisfaction by means of post-course surveys and feedback forms;

create and implement guidelines for evaluating the program's strengths and areas where improvement is required;

monitor progress by collecting both data and anecdotal feedback from customers, and report this back to senior stakeholders;

work with the club's Marketing Director to oversee proper use of the charity's CRM, Sports Alliance, within the charity;

oversee the charity's social media channels, making sure that the coaches provide pictures and information about programmes and overseeing their dissemination; and

ensure compliance to professional standards and industry regulations.

Who this job will suit:

This is a great opportunity to grow with a business, and ultimately be part of manufacturing your own opportunities for development. You will be excited by business, and hungry to find and contribute new ideas and classic advice on strategy, innovation and leadership.

At the same time, you are equally motivated by values. All the money raised by means of our products is funding programmes that produce real and measurable outcomes for young people in some of the most deprived communities in England. You will be proud to be part of that, and to be changing lives. You will always be able to communicate that pride both within and outside the team.

You are someone who holds yourself accountable for your own actions and decisions and is motivated to achieve the highest standards. Because of this
you enjoy managing your time effectively, meeting deadlines, and achieving established goals and objectives. You relish the opportunity for development in working with senior management, and are ambitious to develop
to that level.

Equally, though, you relate to the pressures that arise within a small organisation and are able to be self- motivated and directed. You apply critical thinking to address multiple demands and competing priorities in a changing environment.You're an agent for change, clearly communicating your passion and commitment to stakeholders at every level. You're firm in your convictions and able to express your thoughts and defend your position. Equally, you listen, and are open to the ideas and thoughts of colleagues, customers and other stakeholders.

You know how to communicate effectively at every level, and across print and digital media platforms, and you're committed to identify customers' apparent and underlying needs.
You enjoy working in a team which is calm, happy and focused, an
d are protective of that environment via your own conduct within the team

Other Qualifications and Experience-


A good general level of education
Excellent numeracy and literacy skills
Integrity, reliability and discretion.
To be presentable and maintain dress and department standards.
Windows-based computer skills (including Word, Excel and PowerPoint)
A positive attitude towards the vision, mission and values of the charity


Experience of working in a sales or retail environment
Experience of being involved in the smooth running of projects
Confidence in updating websites and use of monitoring tools
Experience using database systems

Additional Information-

Holiday entitlement will be 23 days, not including bank holidays.

The charity operates a contributory pension scheme (subject to eligibility).

Parking is available at the stadium.

Application information-

To apply please visit the link and ensure that you upload a copy of your Curriculum Vitae and a covering letter highlighting your suitability for the position.

For an informal conversation prior to applying to this role, please contact
Chris Lowes, Head of Operations, at

Equality statement-

Subject to statutory provisions, no applicant or member of staff will be discriminated against on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or parenthood, race, religion or belief, sex, or sexual orientation.

Our vision

A county in which every child and young person knows that they matter and realises their potential
Our mission

To use the power of football to enable children and young people to have positive aspirations for their futures and the wellbeing and self-confidence to achieve them

Our values
At Oxford United in the Community we each aim to use our resources efficiently in achieving measurable results, and be fully accountable to supporters, partners and, most of all, residents of Oxfordshire.

We set high goals and ask the best of ourselves and our colleagues, and are always seeking ways to improve the quality of the work we do for our beneficiaries.

We aim to work to the highest standards of personal integrity and behaviour, will never knowingly compromise the charity's reputation, and will always act in the best interests of our beneficiaries.

We are open to new ideas, embrace change, and take disciplined risks to develop sustainable solutions for and with our beneficiaries.

As a team we thrive on qualities of mutual respect, value and diversity, and apply the same values when working with partners to leverage our brand strength in making a difference for Oxfordshire residents

Anti-Discrimination and Equal Opportunities

Oxford United In The Community is committed to eliminating discrimination whether by reason of gender, sexual orientation, race, nationality, ethnic origin, colour, religion or ability and to encourage equal opportunities.

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